Legal

Terms of Service

Effective Date: 14 April 2026

By using our services, you agree to the following terms:

1. Use of Service

Our website, WhatsApp chatbot, and related channels are intended to provide information about Satvikk Oorja, including our solar solutions, project consultations, pricing, and service support.

You agree not to misuse the service for unlawful, abusive, or fraudulent purposes.

2. No Engineering Advice

The information provided through our website and chatbot is for general informational purposes only. It is not a substitute for a professional site survey, structural assessment, or engineering consultation. All project-specific recommendations are subject to an on-site evaluation by our team.

3. Quotations & Payments

Quotations provided via our website, WhatsApp, or other channels are indicative and subject to confirmation after a site survey. Payments, where applicable, will be handled securely through authorised channels communicated directly by Satvikk Oorja.

4. Limitation of Liability

Satvikk Oorja will not be held responsible for:

  • Any errors, interruptions, or delays in chatbot or website responses.
  • Any damages arising from reliance on information provided through our website or chatbot.

5. Changes to Service & Terms

We may modify or discontinue our services at any time. Updates to these Terms will be posted on our website with a revised “Effective Date.”

6. Contact

For questions or concerns about these Terms, please contact:

Satvikk Oorja
Solar Shoppe, Alongside A.B. College
Jalandhar–Dalhousie Bypass Road
Pathankot, Punjab — 145001

Email: info@satvikkoorja.com
Phone: +91 94641 91100 / +91 96463 91100