Privacy Policy

1. Information We Collect

• Personal Information: When you contact us via our website contact form, WhatsApp, or other channels, we may collect your name, phone number, email address, and any details you voluntarily provide (such as project requirements, site details, service inquiries, or feedback).
• Usage Data: We may collect basic technical information such as timestamps, message history, form submissions, and interactions with our website or chatbot.

2. How We Use Your Information

We use the collected information to:

• Respond to your queries and provide information about our solar solutions.
• Facilitate site surveys, quotations, and project consultations.
• Send service updates, project progress communications, and relevant offers.
• Improve customer support and service quality.

3. Sharing of Information

We do not sell, rent, or trade your information. We may share it only:

• With our service providers (such as WhatsApp Business API, website hosting, or CRM platforms) to enable communication and service delivery.
• With project partners or channel partners where necessary to fulfil your service request.
• If required by law or legal request.

4. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

5. Your Choices

• You may stop receiving messages by contacting us directly or blocking our WhatsApp number.
• You may request deletion of your personal data by emailing us at the address below.

6. Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.”

7. Contact Us

If you have any questions about this Privacy Policy, please contact: